Aries is a customer-focused company, in touch with customer needs, providing excellent service before and after the sale. We offer on-site technical assistance for new products and products under warranty. Our dedicated technical phone support, including our 24-7 Hotline, assists customers anywhere in the U.S.
Best-in-class service includes helping users understand how our equipment operates in the field. When you purchase rehabilitation equipment, we offer onsite training by a professional field service technician. Training includes best practices set-up, operation and preventive maintenance. We also offer regular training courses including proper handling, preventative maintenance and equipment repair.
We are in a state of constant continuous improvement to be sure we have the right level of loaner equipment and parts on hand to fulfill orders, and to ensure our repair techs are stocked with what they need to complete repairs on time.
We value your input and suggestions. Tell us what we can do to maintain the high level of service we are committed to providing our customers.